No problem Mark... in fact it is a great idea, and one that I had tossed around with Carles (mentioned in my post) in the past. QA (and the discipline associated with it) can be a difficult sell for customers that are cost conscious, but the ironic truth is that though there is a marginal cost/effort investment up front there is consistent returns over the life of the product/solution.

We always thought a "Centre of Excellence" concept for software testing and quality assurance would do well, especially if you had the right people selling it.

-- jame healy